Return Policy

If something doesn't work out, we will gladly accept the return of full-priced items in their original, unworn condition within 30 days of receiving your order.  Sale items are considered final sale.

For domestic orders, you can visit our Returns Portal to initiate a return or exchange.  Exchanges and returns for store credit are free, but a $7.50 shipping fee will be deducted from refunds to the original form of payment.

Exchanges & Gift Exchanges

Your exchange order will be processed as soon as USPS scans in your return, and shipped the next business day after that. Please note that if you delay shipping your return, it's possible that your exchange selection could go out of stock in the meantime.

To initiate a gift exchange, please click here.

Refunds

A $7.50 shipping fee will be deducted from refunds to the original form of payment. Please allow up 2 weeks for your return to be processed, at which point you'll receive an email from our system notifying you of the refund.

International Returns

We are not able to provide assistance with international return shipping or direct exchanges at this time. Although we are happy to accept a returned item that fits the above guidelines on condition, original shipping costs will not be refunded under any circumstances.  For assistance in setting up an international return, please contact hi@artemisdesignco.com.