Rugs ship directly from our warehouse in Turkey via UPS, and usually take about a week to reach our customers in the US.
We want you to love your new rug! If it doesn't work in your space, please email us at firstname.lastname@example.org and we will happily initiate a return for you.
Please note that there will be a shipping & handling fee deducted for any returns initiated through us. That fee consists of the cost of return shipping, and our warehouses fees to repackage and re-shelve the product. Cost will vary depending on the size of your rug, and we can provide a quote when you reach out to initiate your return.
Ours is a love story; a magical carpet ride started in 2007 when designer Milicent Armstrong first fell in love with shoes and bags made from vintage Kilim carpets on a trip to Istanbul.
At Artemis Design Co., our chain of production is hands-on and handmade. Our kilim products are crafted from hand-sourced vintage textiles, and each pair of shoes takes two full days to create.